| Troubleshooting Apple's Mail |
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Improper mail account configuration settings are the most common cause of Mail application issues. Fortunately, the Mail application includes a built-in account diagnostic tool called the Mail Connection Doctor that will attempt to establish a connection with all configured incoming (POP and IMAP) and outgoing (SMTP) mail servers. To open the Mail Connection Doctor, choose Window > Connection Doctor within the Mail application. If a problem is found, a suggested resolution will be offered, but for a more detailed diagnostic view, click the Show Detail button to reveal the progress log and then click the Check Again button to rerun the tests.
Excerpted from Mac OS X Support Essentials, Second Edition by Kevin M. White |
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